To connect client reverse SSH to Beyond Security Technical Support using PuTTY, do the following:

  1. Download and install PuTTY.
  2. Open PuTTY.
  3. Select Session.
  4. In the Host Name (or IP address) box, enter sugar.beyondsecurity.com.
  5. Select Connection > SSH > Tunnels.
  6. In the Source box, enter 22333.
  7. In the Destination box, enter <IP address of the scanning appliance>:22
  8. Select Add. The Forwarded ports box will display something like R22333 <IP address>:22.
  9. Log in using the user techsup and the daily password provided by Beyond Security.
  10. From the scanning appliance console (the physical keyboard connected to the scanner), enter the following to establish an SSH connection: service ssh start.