A scan may become stuck when the LSS virtual machine's minimum requirements are not met. Make sure to allocate the necessary resources to the VM (scanner) LSS.
LSS virtual machine minimum requirements:
- Processor - 8vCPUs
- Memory - 16GB
- Hard drive space - 32GB free for the instance
If your VM meets these system requirements and the scan is still getting stuck, please contact Technical Support at support@beyondsecurity.com.