FAQ

Why are there no results for my network scan?
If a network scan does not return any results, it usually means the machine IP addresses being scanned could not be reached (or not reachable when pinged) o...
Mon, 7 Aug, 2023 at 12:12 PM
What ports should I open to allow an LSS and IS to communicate?
The LSS and IS use HTTP or HTTPS traffic to communicate. The HTTP payload of the HTTP request contains all the traffic needed for the IS and the LSS to exch...
Mon, 31 Jul, 2023 at 1:09 PM
"You can have only one default license" error message.
The beSECURE only allows one license in the system that has no IP range or hostname restrictions. The majority of the licenses issued by Beyond Security onl...
Mon, 31 Jul, 2023 at 1:27 PM
Why are unavailable IP addresses being scanned?
beSECURE will scan all IP addresses that you have entered for a scan (including a range of IP addresses or subnet) , regardless of their availability. To av...
Mon, 7 Aug, 2023 at 12:10 PM
Why doesn't beSECURE Web Scan test static pages?
A static web page (sometimes called a flat page/stationary page) is a web page that is delivered to the user exactly as stored, in contrast to dynamic web p...
Thu, 3 Aug, 2023 at 3:35 AM
How can I be sure that my systems are 100% vulnerability free?
Your scan results are generated using our unique testing methods against the most cutting-edge library of vulnerabilities. Each scan report will describe th...
Thu, 3 Aug, 2023 at 3:39 AM
Does beSECURE support Single Sign On (SSO) protocols?
The following Single Sign On protocols are supported for local beSECURE Information Server (IS) installations: LDAP SAML Active Directory RADIUS
Thu, 3 Aug, 2023 at 3:42 AM
What can I do if I lost my LSS Password?
If you lost the LSS password, log in to the console with access to the command line by using a mouse and a keyboard and then enter the following command to ...
Thu, 3 Aug, 2023 at 3:45 AM
What CVSS scoring versions are supported by Beyond Security?
In the past, beSECURE would only show CVSS v3 scores on the Vulnerability Search page (also known as the View Detail’s function), but this information is no...
Thu, 3 Aug, 2023 at 3:52 AM
How do I add a new contact or group of contacts?
Before a report can be sent to a contact, you must add that contact to your beSECURE system. You can send reports to an individual contact or a group of con...
Thu, 3 Aug, 2023 at 4:19 AM